The online order for the parts was relatively easy to make, as I already knew the part numbers of the parts I was intending to order. I had several questions about the color and fitment of the parts, and the Subaru of San Bernardino Parts attendant, named Art, answered in a very professional and polite way. Thank you Art, it was a big pleasure talking with you on the phone when you were helping me with my order, you are very attentive to all my questions. Excellent experience!